Help CenterAccount & BillingSubscription Management

Managing Your Subscription

12 min read
Account Management
Last updated: 2 days ago

Learn how to manage your Viwago AI subscription, upgrade or downgrade your plan, understand usage limits, and manage billing preferences.

Plan Comparison

Starter
Free
Perfect for getting started
$0
per month
  • 5 workflows
  • 1,000 executions/month
  • Basic integrations
  • Community support
Pro
Most Popular
For growing businesses
$29
per month
  • Unlimited workflows
  • 50,000 executions/month
  • All integrations
  • Priority support
  • Advanced AI features
Enterprise
Custom
For large organizations
Custom
contact sales
  • Unlimited everything
  • Custom integrations
  • Dedicated support
  • SLA guarantees
  • On-premise deployment

Subscription Management

Upgrading or Downgrading Your Plan
Change your subscription to better fit your needs

Upgrading Your Plan

  1. Go to Account Settings > Billing
  2. Click "Change Plan" or "Upgrade"
  3. Select your new plan
  4. Review the prorated charges
  5. Confirm the upgrade

Downgrading Your Plan

  1. Go to Account Settings > Billing
  2. Click "Change Plan"
  3. Select a lower-tier plan
  4. Review feature limitations
  5. Confirm the downgrade

What happens to my data?

  • • Your workflows and data remain intact
  • • Excess workflows may be paused (not deleted)
  • • Usage limits apply from the change date
  • • You can upgrade again anytime

Quick Actions

Upgrade Plan

Get more features and higher limits

Add Team Members

Collaborate with your team

Download Invoices

Access your billing history

Data Export

Export your workflows and data

Frequently Asked Questions

Can I change my plan at any time?

Yes, you can upgrade or downgrade your plan at any time. Upgrades take effect immediately, while downgrades take effect at the end of your current billing period.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express, Discover) and PayPal. Enterprise customers can arrange for bank transfers.

Is there a refund policy?

We offer a 30-day money-back guarantee for annual plans. Monthly plans can be cancelled at any time with no refunds for the current billing period.

What happens to my data if I cancel?

Your data is preserved for 90 days after cancellation. You can export your data at any time from the account settings page.

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